Frequently Asked Questions
The things people ask us before they hire us.
If your question isn’t here, call (612) 816-5333 and ask a person.
About Working With Us
Do you charge for estimates?
No — estimates are free and no-obligation, anywhere in the Twin Cities metro.
Are you licensed and insured?
Yes — licensed, with general liability and workers’ compensation. Certificates available on request.
How far out are you booking?
It varies by season — interiors book faster in winter, exteriors in the summer window. Call (612) 816-5333 for current lead times.
Do you use subcontractors?
No — our own trained crews do the work. That’s how the quality stays consistent.
Interior Painting Questions
How many coats do interior walls need?
Usually two finish coats; drastic color changes may need primer plus two. The count is written into your estimate and doesn’t shrink when the schedule tightens.
What sheen should I use where?
Broadly: flat for ceilings, eggshell or matte for walls, satin or semi-gloss for trim, doors and wet areas. We’ll walk each room with you.
Do you move furniture?
Yes — we move and cover furniture, protect floors, and put everything back. You empty shelves and fragile items; we handle the heavy lifting.
Exterior Painting Questions
When can exteriors be painted in Minnesota?
Reliably late spring through early fall, when overnight temperatures stay above the product’s minimum. We won’t apply coatings in conditions that void their durability.
How long should an exterior job last here?
With real prep and quality product, seven to ten years on most siding — less on horizontal surfaces and full-sun southern exposures. Skipped prep can halve that.
Do you paint stucco and fiber cement?
Yes — lap siding, stucco, fiber cement, soffits, fascia and shutters, each with the prep and primer the material calls for.
Commercial Painting Questions
Can you paint while our business stays open?
Yes — most of our commercial work happens around operating hours. We phase areas, use low-odor products, and hand back clean, dry space before you open.
Are you insured for commercial work?
Yes — licensed, with general liability and workers’ comp, and we’ll provide certificates to your property manager or GC before mobilizing.
Do you handle multi-story exteriors?
Yes — lifts, staged access and safety-planned crews for facades beyond ladder height.
Cabinet Painting Questions
How long does cabinet refinishing take?
Typically five to nine working days depending on kitchen size — driven by prep and cure time, not brush speed. Your kitchen stays usable with boxes masked between sessions.
Will painted cabinets chip?
Cabinet-grade enamels over proper bond primer cure hard and resist chipping in normal use. Touch-up is simple with the leftover product we label and leave you.
Can you paint over stained oak grain?
Yes — and you choose the look: grain subtly visible under paint, or filled for a fully smooth modern finish. We’ll show you a sample door of each.
Deck & Fence Staining Questions
Stain or paint — which should my deck get?
Stain if the wood is sound: it penetrates, shows grain, and wears by fading rather than peeling. Solid stain or paint if the surface is weathered past showing well. We’ll tell you which your deck is actually ready for.
How often does a deck need re-staining here?
Horizontal surfaces every two to three years for transparent and semi-transparent stains; solid stains and vertical surfaces last longer.
Do you stain both sides of a fence?
Wherever we have access, yes — and we coordinate with neighbors when the far side is theirs. One-sided coating leaves boards cupping over time.
Pressure Washing Questions
Will pressure washing damage my siding?
Not the way we do it. Siding gets soft washing — low pressure with the right detergents — which cleans better than blasting and never forces water behind the panels.
Do you clean decks before staining?
Always — it’s a required step, not an add-on. Stain over dirt and gray fiber fails early no matter how good the product.
Can you remove rust or oil from concrete?
Often, with targeted cleaners — each stain takes a different chemistry. Deep-set stains may lighten rather than vanish, and we’ll tell you which to expect up front.
Still Have Questions?
Call us and talk to someone who actually does the work. No pressure, no script.